Privacy Policy

Business Name: Madsen Media LLC, formerly Dr. Josh Madsen LLC.
Platform Hosted On: NewZenler (zenler.com).

1. Introduction

Your privacy matters to us. This Privacy Policy explains how Madsen Media LLC (“we,” “us,” or “our”) collects, uses, shares, and protects your personal data when you access our website, enroll in our programs, or participate in Zoom-based sessions. By using our services, you agree to the practices outlined in this policy.

2. Who We Are

Data Controller: Madsen Media LLC
Data Processor: Zenler.com (our course and site platform)

3. What Data We Collect

We may collect the following types of personal information:

• Contact Info: Name, email, phone number
• Account Data: Username, login credentials
• Payment Info: Billing address, payment processor data
• Course Interaction: Enrollment activity, lesson progress, quizzes, support requests
• Zoom Calls: Name, video/audio input, chat participation
• Technical Info: IP address, browser, device type, cookies, site usage metrics

4. How We Use Your Data

Your information may be used to:

• Deliver educational content and coaching sessions
• Enable access to online course materials and downloads
• Communicate updates, confirmations, and reminders
• Monitor course engagement and optimize our programs
• Fulfill legal or compliance-related responsibilities
• Improve performance through secure analytics and tracking

5. Zoom Participation & Recordings

By participating in any Zoom-based session hosted by Madsen Media LLC, you acknowledge and agree to the following:

• Sessions may be recorded for educational, training, quality, and promotional purposes.
• Your name, voice, video, and chat interactions may be captured during live or recorded sessions.
• Recordings may be accessible to other enrolled participants or future program cohorts as part of course materials.
• Select segments or audio clips may be edited and shared on public platforms (e.g., Instagram, Facebook, YouTube) to provide educational value to a broader audience.
• All publicly shared content is selected with care and is typically focused on educational responses, not on participants. If your voice, question, or likeness is included, we strive to avoid using full names or personally identifiable information unless you have provided explicit written consent.
• All recordings are securely stored and are never sold or distributed publicly without clear purpose or consent.

Madsen Media LLC retains full ownership of all Zoom recordings and any derivative content created from them. If you prefer not to be included in recordings or shared content, you may:

• Turn off your camera and microphone
• Use a pseudonym or non-identifiable display name
• Avoid speaking during recorded segments
• Contact us in advance at info@drjoshmadsen.com to express your preferences.

6. Marketing & Communication Preferences

We may contact you with program updates or marketing emails, but only with your consent. You can opt out at any time by:

• Clicking “unsubscribe” in any email

7. Sharing Your Information

We only share your data with trusted third parties to deliver services:

• Zenler: For site functionality and course delivery
• Payment Processors: Stripe, PayPal (for secure transactions)
• Zoom: For virtual sessions
• Email Services: ConvertKit, MailerLite (for communication and automation)
• Support Staff/Contractors: Bound by confidentiality agreements
• Facebook.com: Facebook Login, Meta Pixel
• Google.com: Analytics, reCAPTCHA
• Zapier.com: Integrations, Automation
• Segment.io: Customer Data Management

We do not sell, rent, or trade your personal data—ever.

8. Data Retention

We retain your information only as long as needed for:

• Program delivery
• Compliance with legal obligations
• Customer service and performance tracking

You may request deletion at any time, subject to legal or operational limits.

9. Your Data Rights

You have the right to:

• Access your personal data
• Request corrections or deletion
• Withdraw consent for marketing
• Object to specific data uses
• Request a portable copy of your data

10. Security

We apply industry-standard security measures including encryption, access control, and secure logins. While no system is 100% impenetrable, we prioritize safeguarding your information.

11. Data Breach Notification

If a data breach occurs, we will notify affected users via email within 72 hours and inform regulatory authorities as required by law.

12. International Data Transfers

Your information may be stored or processed on servers outside of your country, including in the U.S. We ensure adequate safeguards are in place under applicable laws, including data processing agreements and secure vendor protocols.

13. Cookies & Tracking Technologies

We use cookies and tracking tools to personalize content, measure site performance, and enhance user experience. You can control cookie preferences via your browser settings. For more, visit our Cookie Policy.

14. Age Restrictions

Our services are intended for users 18 and older. If under 18, parental or guardian consent is required.

15. Updates to This Policy

This Privacy Policy may be updated from time to time. When changes are made, we’ll revise the “Effective Date” and post the updated version on this page.